Contents of the Machine Shop Kit _copyright-and-license-agreement.doc basic-supplier-survey.doc calib-forms.doc calibration-system.doc certificate-of-compliance-1.doc doc-archive.doc eo-form.doc machine-shop-quality-manual.doc nonconformance-report-form.doc purchase-order.doc purchasing-manual.doc qa-1001-1-quality-policy.doc qa-flow.doc qc-109-11-document-number-log.doc qc-110-1-qc-record.doc qc-110-inspection-instruction-form.doc qc-114-1-ri-qc-record.doc qc-114-ri-qc-instructions.doc qc-121-3-approved-suppliers.doc qc-tags.doc rdw.doc rfca.doc rfq.doc shelf-life-expiration-log.doc shop-routing-ticket.doc supplier-quality-requirements.doc Tech support from the Quality Manager Toolbox is no charge by phone and email and has no expiration.